VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility and Inventiveness. VXI recruits excited, enthusiastic applicantswho are ready to be successful! We create a fun learning environment with plenty of career growth opportunities. Work in an environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and contributions will be rewarded. Come for the job, stay for the career! JoinTeam VXI!
Overview: As aCustomerService Account Associate, you will receive inbound callstoqualify & set upinternet services. You must be a great listener, be empathetic, and be able help the customer.You will beoffering outstanding world class customer service!
Youll Receive Competitive salary -$9.50/hr to start with increase to $10.50 after training Paid Training Health Insurance (Medical, Dental, Vision) Fun Work Environment Abundant Advancement Opportunities
Knowledge, Skills and Abilities Youll Need to Succeed Professional comportment and demeanor Outstanding verbal communication skills Knowledge of computers and MS Windows Ability to navigate multiple screens/programs Ability to multi-task Ability to type 25 wpm Ability to follow direction and accept coaching Self-motivated and upbeat Desire to work in a team environment achieving personal and team goals Ability to work flexible hours, including weekends and evenings as required
Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen
Must Haves High School Diploma/GED ( Associates Degree preferred) One-year strong customer service experience (within a call centerenvironment preferred) Exemplary Attendance Records with Previous Employers
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.
Associated topics: answer, call, client, customer care, customer service representative, guest, help desk, phone call, service call, telephone