Service Coordinator Case Management

  • Centene Corporation
  • New Castle, PA, USA
  • Nov 04, 2017
Full time Media-Journalism

Job Description

Pennsylvania Health and Wellness
Service Coordinator Case Management

Pennsylvania Health & Wellness, a Centene company, is currently hiring Service Coordinators in Pennsylvania.

Pennsylvania Health and Wellness your partner for success!

Established to deliver quality healthcare in the state of Pennsylvania through local, regional and community-based resources, Pennsylvania Health and Wellness is a Managed Care Organization and subsidiary of Centene Corporation (Centene). Pennsylvania Health and Wellness exists to improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally.

Job description

Responsible for assisting participants with gaining access to needed services through coordination and integration of medical and long term care services for the purpose of orientation, person centered care plan development, assessment, and service coordination.

  • Complete assessments with participants, caregivers, natural and community supports, or providers to obtain information regarding client status, support system, and need for services for person centered care plan development
  • Monitor delivery of services and follow-up with participants, caregivers, or providers through in person visits and telephonic contact
  • Authorize and coordinate referral for services
  • Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care
  • Assist in coordinating the development of informal or voluntary services to integrate into the participants person centered service/care plan
  • Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long term care services
  • Assist participant with filing and resolving complaints and appeals


  • Education/Experience: Registered Nurse (RN) or Bachelor s Degree in social work, psychology, or related field
  • 3+ years of experience in a social service or health care related setting, or 1+ years of experience with LTSS or Managed Care
  • Valid Pennsylvania driver s license


Caring is more than a business opportunity at Centene Corporation. It is the reason we exist. And the reason we provide a variety of benefits to our employees to achieve optimum work/life balance. As a member of the Pennsylvania Health & Wellness team, you will be eligible for a competitive compensation package that includes:

  • Competitive, experienced based pay
  • Bonus potential
  • Medical/Dental/Vision Health Benefits
  • 401(k)
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Employee Stock Purchase Program
  • Tuition and Certification reimbursement
  • and more!