Customer Service Representative/Loan Administrator-(Internet Services

  • Third Federal Savings and Loan Association
  • Cleveland, OH, USA
  • Nov 04, 2017
Full time Accounting

Job Description

At Third Federal, named for five years in a row as One of the Best Companies to Work For in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for several high energy, experienced loan professionals who will work in an Internet based application setting. The successful candidate must possess strong interpersonal skills, be able to understand and explain financial information, work well in a fast-paced environment and thrive in a team based setting. Excellent communication skills and PC proficiency required. Our loan administrators are not on commission so that they are able to focus on doing what's right for the customer. The open position is located at our Main Campus location in Cleveland, OH.

  • Two years of current/recent experience taking home equity/mortgage loan applications in a retail banking environment

  • Mortgage loan experience a plus

  • Excellent communication skills including professional grammar and demeanor as well as positive, proactive and friendly interpersonal skills are required

  • Strong verbal and written communication skills

  • Customer service orientation in an Internet environment preferred

  • PC proficiency required - Mortgage Software experience preferred

  • Strong organizational skills

  • High School diploma or equivalent

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.