part time Security Guard
28 hours per week (Maximum)
The Cleveland Museum of Natural History (CMNH), founded in 1920, is located in the heart of University Circle, five miles east of downtown Cleveland, Ohio. Considered one of the finest institutions of its kind in North America, the Museum offers an incredible visitor experience, attracting roughly 300,000 visitors a year. There are more than 140 public education programs and over 80,000 students served annually. The Museum employs about 160 people.
Building on its strong foundation of excellence in education and research, the Museum is poised to transform itself. The Museum will invite and engage a broader audience in the exploration of science and the natural world by revolutionizing the way it presents natural history. The Museum has launched a capital campaign to support a dramatic renovation and expansion of its facilities and exhibits. This ambitious plan will position the Museum to play a leading role in regional and national efforts to improve science education and increase scientific literacy.
The Museum is seeking a dynamic, creative and energetic individual who is passionate about the Museum and its mission; exhibits strong project management and organizational skills; is looking for new challenges; and enjoys working in an enthusiastic and fast paced environment.
The primary responsibilities of the Security Guard are to ensure the security of the Museum and its contents, to represent the Museum to the public in the best possible light he or she can, and to offer assistance to staff, volunteers and visitors.
Essential Duties and Responsibilities:
Must be able to work under pressure and maintain a pleasant visitor experience under any circumstances.
Greet visitors upon entry and exit from the Museum.
Address visitor concerns and complaints and direct them to qualified personnel to resolve those issues.
Present a friendly and helpful demeanor to Museum visitors and be prepared to help in any way needed.
Maintain good working knowledge of the Museum exhibits and displays and be prepared to answer visitor questions regarding these areas.
Welcome and instruct school groups on proper Museum and gift shop behavior.
Maintain professional appearance, attitude and work habits.
Perform emergency response procedures in the case of an emergency.
Report all unusual circumstances and activities to the supervisor as they are observed.
Voluntarily work occasional night events.
Maintain good working knowledge of the Museum facility and grounds.
Perform all duties according to established operating, financial, safety and environmental and quality policies.
Performs other duties as assigned by Manager or Management.
Physical Working Conditions:
Indoor/Outdoor, all weather conditions
Position may require sitting, walking, or standing for extended periods of time
Physical Effort Required:
Some physical effort may occasionally be required.
Must be able to lift 30 lbs
Must be able to run or respond to emergency situations
High School Diploma or GED
Red Cross CPR & First-Aid Certified preferred
Experience and/or training in emergency services, law enforcement or military service preferred
Please send a cover letter, resume, and three professional references to:
Cleveland Museum of Natural History
Cleveland, Ohio 44106
No phone calls, please.
Job Announcement Number: 17A30
Posting Date: November 3, 2017
The Cleveland Museum of Natural History is an EQUAL OPPORTUNITY, ADA EMPLOYER and a SUBSTANCE-FREE WORKPLACE