For the Finance department of Elsevier we are looking for a Credit Controller (36 hours) who speaks native German and has good skills in English.
The Credit Control Department is responsible for the final part of the O2C (Order to Cash) process. It is the role of this Department to ensure that the aging balance remains as current as possible and any overdue balances are identified and addressed within the terms of the Global Credit Policy. The Credit Risks represented to Elsevier by its customers is also determined by this Department and appropriate controls and procedures are developed to mitigate any losses through bad debt.
As a Credit Controller at Elsevier you are responsible for the collecting debts process of several customers. With the support of your colleagues you ensure that the payments are made within the terms of the agreement of sale. You also determine requests to extend terms of payment with the support of the Senior Credit Controller in line with the Global Credit Policy and Standard Operating Procedures.
You will contact customers about invoices and communicate all disputes raised by the customer to the appropriate departments and ensure that a timely resolution is found. Escalate any unresolved issues as per the Global Credit Policy.
We\'re looking for a candidate (native German speaker) with a background in account management and/or a commercial background and affinity with finance. You\'re capable to communicate effectively with people and put pressure on the customer in a polite manner. You are pro active, highly motivated, ambitious and able to work with different systems. Also, you have an eye for detail, and excellent analytical skills.
We offer a salary ranging from euro 2,100 - 2,200 gross per month and an efficient and productive work environment. You will be working in an international environment for 36 hours a week.
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