At Sky Betting & Gaming we don't have Teams we have Tribes. Each Tribe is made up of small, agile and autonomous squads who work collaboratively with a shared purpose.
So whether you join our Bet Tribe, Early Careers Tribe or anything in between, you will work with a group of people with raw energy, natural talent, and the kind of spirit that helps us think big, act bold, and change the game.
It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For.
What you will do…
The Service Operations Engineer is the single point of contact for all technical service incidents, service requests, technical change activities and admin requests for Sky Betting & Gaming Production services. This is a 24x7x365 shift based role which will provide exposure to multiple technical disciplines from application support to basic network admin.
You'll be responsible for preventing service issues, managing incidents diagnosing and resolving faults in order to deliver the best possible customer experience. The role is focussed on ensuring the availability and performance of the Sky Betting & Gaming online services, back office systems, 3rd party data feeds and applications.
Working within a Service Management framework the successful candidate will be joining a busy and diverse service desk team that is rapidly growing and evolving in-line with the Sky Betting & Gaming business.
Candidates must be confident in IT and while a technical background would be advantageous it is by no means a requirement. The most important attributes a candidate should have is proactivity, positivity and most importantly an aptitude for learning new skills.
How you will do it…
What do you need to be successful in this role...
Desirable but not essential...
Continental Shifts covering 24x7 based on 12 hour shifts (3 on 4 off pattern) bank holidays included in shift pattern (additional days annual leave to cover)
Based in Yorkshire, we have grown to become one of the UK's leading online betting and gaming companies. A business driven by bleeding edge technology, that brings the excitement of sports betting, casino games, poker and bingo to over 700,000 customers a day & growing!
It's a workplace like no other, with a mission to make Betting & Gaming better.
And we want you to be part of it.
Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.