Be an integral part of driving improvement strategies across a large Directorate within the Transport cluster. This position is one year plus contract engagement and one that will be key to the success factor in achieving the business unit objectives.
The primary purpose of this role is to work with key stakeholders to develop and drive end to end business improvement initiatives enabled by the production of high quality analytics and reporting on the Directorate's business performance.
The key accountabilities include;
1. Utilise commercial acumen, strategic thinking, customer focus and strong stakeholder engagement skills to work closely with key stakeholders in the Directorate to facilitate the timely implementation of business improvement initiatives maximising the achievement of identified benefits
2. Collaborate with stakeholders across the organisation to source required information and provide appropriate and consistent analysis & insight to support performance improvement measurement, analysis, comparison and decision-making
3. Produce periodic and ad hoc reports as required including the production of executive reports and publications, to ensure quality, accuracy and suitability to purpose in all aspects relating to business performance improvement initiatives
4. Research and identify best practice to develop and implement improvements to the Directorate's performance reporting, ensuring that business requirements are met
The skills and experience required for this role are;
Proven experience as a Business Performance Improvement Analyst working on complex programs driven by strategic business objectives
Knowledge of business operations within a customer delivery organisation and the ability to influence, engage and deliver for stakeholders at all levels of the business
Experience in obtaining business requirements through interviews, documents analysis, workshops to proactively identify areas of issues and trends
Proven ability to organise, analyse and communicate information and ideas logically, and formulate appropriate solutions to problems and issues
Well developed computing skills including Microsoft Word, Powerpoint, Excel and Visio, with demonstrated ability to prepare high-impact presentations and high-quality documents
High-level of business acumen, coupled with relevant Tertiary Qualifications and/or other proven relevant business experience
Accreditation in one or more business process improvement methodologies eg Six Sigma, Lean, CEM Method or similar is desirable
If you have the above mentioned skills and experience then please apply or call Clare Thompson for further detail.(S28)