IT Support/2nd line/Desktop Engineer

  • GCS
  • Norway
  • Oct 31, 2017
Contractor Information Technology Telecommunications

Job Description

I am currently looking for an IT Support/2nd line/Desktop Engineer for a global tech company based in Norway, for a 12 Month contract starting ASAP.

Must be fluent in both English and Norwegian.

Key Requirements

  • Well-structured way of working and troubleshooting/problem solving ability
  • Accredited education in Information Technologies, qualified IT Specialist or equal
  • Basic experience of Logistic and Repair (eg Hardware Replacement)
  • Working experiences in IT support for current Microsoft, Apple and Android hardware and operating systems
  • Good knowledge in ticket systems and Support processes

IT Technical skills

  • Device operations and maintenance of Desktop PCs, Notebooks
  • Smartphones (iPhone, Windows, Android), Tablets, Monitors IT Support,
  • 2nd Level Office/Mobile Support
  • Server Hands on, Server Backup, Demo/Meeting/Training Rooms, Video Conferring, VIP, Beamer, Printer Services
  • PC Imaging & Installation procedures, Provisioning and Retirement including Reuse, Rent and Event IT Support
  • Good Working Experience with current Microsoft Technology and current Standard Office Applications (actually
  • Win 8 and Win 10 environment and Apple Technologies (current MAC OS/IOS)
  • Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN

Soft Skills

  • High customer and service orientation
  • Strong team player
  • Strong motivation and willingness to learn and perform
  • Autonomous & proactive working behaviour
  • Friendly and confident manner

If you are interested in this position please apply or send your CV to (see below)