Aim Hire Jobs 72100 Brindisi, Province of Brindisi, Italy
Nov 04, 2017Contractor
Job Title: Application Support Technician Job Type: Contract Job Location: Brindisi, Italy Contract Rate: Negotiable depending on Experience Contract Length: 5 Months - Extension extremely likely Our Client, one of the world's foremost Consultancies, is looking to recruit a Contract Application Support Technician to join their client in Brindisi, Italy. Duties and responsibilities: Provide day-to-day application support and maintenance for the clients and services; Resolve in a timely manner Tier-2 application issues and escalate Tier-3 issues to designated focal points; Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards; Assist in the deployment of tools and in the implementation of processes to assist in operational support; Assist in responding to application-related queries from end users in remote locations; Perform knowledge transfers to Tier-1 and trainings end users on the usage of applications; Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings; and Perform other duties, as required. Education and Skills Minimum of three to five years of experience in software maintenance and support in IT environments; Minimum High school diploma; Essential Excellent knowledge of MS SQL server, MySQL, MariaDB or similar; At least three years of experience administering MS SQL server, MySQL, MariaDB or Drupal, .Net, Windows or RedHat Linux applications; Desirable Good working knowledge of client/server applications in a Windows and/or RedHat Linux environment and at least two of the following: MS SQL server, MySQL, MariaDB or similar, IIS, PowerShell and Drupal; Certifications and advanced training in MS SQL server, MySQL, MariaDB, PowerShell, Windows, Linux; Certification and familiarity with ITIL concepts and processes; Familiarity with United Nations policy framework for International Public-Sector Accounting Standards (IPSAS) or compliant operational concepts and processes; Ability to grasp complex concepts, logical and analytical approach to solving problems; Ability to work under pressure and with minimum supervision; Good interpersonal skills and ability to work in a team of diverse skills; Willingness to improve knowledge and skills and learn new technologies. Languages: Very good knowledge of English (both written and verbal) is required. Knowledge of another official United Nations language is desirable. This is a great role for the right candidate, so if you meet all the criteria above, then APPLY TODAY!